Fast, expert fixes to keep your clinic website running flawlessly

Website Problem? We'll fix it!

Broken pages, errors & crashes

Plugin conflicts & update issues

Security problems & malware cleanup

White screens / backend login issues

Domain, DNS & email configuration problems

Slow loading times

We’ll diagnose, fix, and verify the solution so your site is fully stable again. No guessing, no delays, no finger-crossing.

Request a fix

Submit your support request through

our easy form - just describe the

issue or upload a screenshot.

Instant Response

Our average response time is under

two minutes. We'll ask if there is any

further information we need.

 
Make a cuppa

We will work on your website task and

let you know once we are complete.

You can communicate with us

in our purpose built system.

 

Who it's for

For clinics who want consistent website performance without worry. With a monthly plan you get:

  • Regular updates & health checks
  • Security protection & malware scanning
  • Daily backups & version restores
  • Speed optimisation
  • 24/7 support when issues arise
  • Unlimited small fixes included

Ongoing plans keep your site working smoothly, so you can focus on running your clinic and not troubleshooting your site.

Example Tasks

Fix hacked site

If your website has been hacked or defaced, fixing the damage is only part of the solution. We’ll remove the infection, close the security gaps that allowed it to happen, and implement additional protection and automated backups to keep your website secure moving forward.

Configure a WordPress Plugin

Whether it’s a booking system, form builder, SEO tool or something more specialised, we’ll install and configure your chosen WordPress plugin, ensuring it’s set up correctly, working as intended, and ready to support your business.

Fix PHP errors

From plugin conflicts to server configuration issues, PHP errors can be frustrating and difficult to diagnose. We’ll identify the cause, apply the necessary fixes, and restore your website’s performance and stability.

Setup DNS Records

From plugin conflicts to server configuration issues, PHP errors can be frustrating and difficult to diagnose. We’ll identify the cause, apply the necessary fixes, and restore your website’s performance and stability.

Tweak CSS

Whether it’s adjusting layouts, refining colours, fixing spacing issues or improving mobile responsiveness, we’ll make the CSS changes needed to keep your website looking polished and professional.

Database Errors

Your website relies on its database to function correctly. We’ll identify and resolve database-related issues, helping to restore performance, stability and access to your website with minimal disruption.

Frequently asked questions - Website Fixing

What counts as a “website fix”?

A website fix is any small-to-medium change that improves the functionality, design, or performance of your site. This includes updating text or images, fixing layout issues, improving mobile responsiveness, troubleshooting errors, adjusting forms, and making general enhancements.

If you’re unsure whether something qualifies – just ask. If it takes less than a few hours, it almost always does.

How quickly are fixes completed?

Most requests are completed within 24–72 hours, often sooner. Urgent issues such as broken pages or enquiry forms are prioritised because we understand how critical your website is to your clinic.

Is there a limit to how many fixes I can request?

We do offer a one-off fix service, however with our unlimited fixes package, no – you can submit as many requests as you like.

We simply work through them one at a time to ensure each change is handled properly and tested before going live.

(This prevents rushed updates that could break other parts of your site.)

Do you work on websites you didn’t build?

Before starting, we’ll carry out a quick technical review to ensure your website is built on a platform we can safely support (such as WordPress).

If your site has deeper structural issues, we’ll explain everything clearly and recommend the best path forward.

 

 

Why not just hire a freelancer when something breaks?

You could – but most clinics find this frustrating.

Searching for a developer, waiting for availability, negotiating costs, and explaining your website again and again wastes valuable time.

With Aspirium, you have a team that already understands healthcare businesses and acts as your long-term digital partner.

Are there any hidden fees?

No.

Your monthly plan covers the vast majority of fixes and updates.

If you ever request something larger – such as a full redesign or advanced custom development – we’ll quote it clearly before starting.

No surprises.

What isn’t included?

Our fixing service is designed for ongoing improvements – not full rebuilds.

Projects typically outside scope include:

  • Complete website redesigns

  • Large-scale custom functionality

  • Brand overhauls

  • Complex integrations

But we can absolutely quote for these when needed.