A website fix is any small-to-medium change that improves the functionality, design, or performance of your site. This includes updating text or images, fixing layout issues, improving mobile responsiveness, troubleshooting errors, adjusting forms, and making general enhancements.

If you’re unsure whether something qualifies – just ask. If it takes less than a few hours, it almost always does.

Most requests are completed within 24–72 hours, often sooner. Urgent issues such as broken pages or enquiry forms are prioritised because we understand how critical your website is to your clinic.

We do offer a one-off fix service, however with our unlimited fixes package, no – you can submit as many requests as you like.

We simply work through them one at a time to ensure each change is handled properly and tested before going live.

(This prevents rushed updates that could break other parts of your site.)

Before starting, we’ll carry out a quick technical review to ensure your website is built on a platform we can safely support (such as WordPress).

If your site has deeper structural issues, we’ll explain everything clearly and recommend the best path forward.

You could, but most clinics find this frustrating.

Searching for a developer, waiting for availability, negotiating costs, and explaining your website again and again wastes valuable time.

With Aspirium, you have a team that already understands healthcare businesses and acts as your long-term digital partner.

No.

Your monthly plan covers the vast majority of fixes and updates.

If you ever request something larger – such as a full redesign or advanced custom development – we’ll quote it clearly before starting.

No surprises.

Our fixing service is designed for ongoing improvements – not full rebuilds.

Projects typically outside scope include:

• Complete website redesigns

• Large-scale custom functionality

• Brand overhauls

• Complex integrations

But we can absolutely quote for these when needed.